thread I can no longer multi-tap for item quantities. What did I do to lose that feature on my items? in Orders, Menu Items, Catalog & Fulfilment

I can no longer multi-tap for item quantities. What did I do to lose that feature on my items?

escape — Sat, 20 Sep 2025 12:03:36 GMT

I used to be able to multi-tap an item to add quantities to purchase. I now get the quantity screen after I select an item. What have I done? How do I recover the multi-tap feature on my items? Thx.

Re: I can no longer multi-tap for item quantities. What did I do to lose that feature on my items?

JustinC — Sat, 07 Nov 2020 21:06:25 GMT

Eek, not sure if this changed with an update. Did you try reinstalling the app to see if that fixes it ? I'll ask our Product Team in the meantime.

@escape

Re: I can no longer multi-tap for item quantities. What did I do to lose that feature on my items?

escape — Sat, 07 Nov 2020 22:18:57 GMT

Thanks for taking a look at this. After a lot of trial and error, I was able to make it work only when I selected ITEM as the UNIT TYPE for all of the items in the library. It does not work when I used my customized unit type, eg, "stem" or "branch."