thread Email Notifications for Orders in Orders, Menu Items, Catalog & Fulfilment

Email Notifications for Orders

bullockdl — Sat, 20 Sep 2025 11:59:35 GMT

We have recently stopped receiving online order notifications via email. All other notifications continue to work and I have checked our notifications settings. Any thoughts?

Re: Email Notifications for Orders

sayra — Sat, 14 Nov 2020 01:10:30 GMT

Hey @bullockdl - I hope this has been resolved. If not, changing the email address on the account can help. On my end, I refreshed/updated your email settings, hoping this will resolve the issue. If you continue to experience the same thing, please contact our Customer Success Team to troubleshoot your account further.

Let me know if you have any other questions. Thank you.

Re: Email Notifications for Orders

corkrind — Sat, 20 Mar 2021 18:11:42 GMT

I have stopped receiving online order notifications. What are the steps to resolve this and get them back on?