thread Taxes are NOT being applied at checkout in Orders, Menu Items, Catalog & Fulfilment

Taxes are NOT being applied at checkout

196716 — Sat, 20 Sep 2025 11:56:05 GMT

This is my 3rd time trying to resolve this issue. Getting resolution on this platform is proving to be extremely hard. I will try this last time and then be forced to move to shopify if I am not able to resolve.

Tax rule is setup and applied to all items on my website however when customers check out no tax is applied. And sometimes Shipping is not applied either.

Help

Re: Taxes are NOT being applied at checkout

ashc — Tue, 17 Nov 2020 13:26:22 GMT

Hey @196716,

The Seller Community is not the best place to find resolution for troubleshooting like this.

We can offer basic troubleshooting steps but if you have a recurring problem you should contact our direct CS team to help you further and so they can file a ticket for you if need be.

The Seller Community is intended for seller to seller conversation and not direct support.