https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Facebook/m-p/219902#M7267 <P>Have been trying to connect my online store to Facebook in order to sell on social media - website is not connecting, giving me an error stating that my Facebook ad account is defunct - this is not the case, Facebook is telling me this is a square/weebly issue and I have not been able to reach anyone at square to help - any suggestions?</P> Sat, 20 Sep 2025 11:54:34 GMT jennarea 2025-09-20T11:54:34Z https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Facebook/m-p/219902#M7267 <P>Have been trying to connect my online store to Facebook in order to sell on social media - website is not connecting, giving me an error stating that my Facebook ad account is defunct - this is not the case, Facebook is telling me this is a square/weebly issue and I have not been able to reach anyone at square to help - any suggestions?</P> Sat, 20 Sep 2025 11:54:34 GMT https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Facebook/m-p/219902#M7267 jennarea 2025-09-20T11:54:34Z https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Facebook/m-p/219921#M7268 <P>I was able to talk to someone at square who found the issue under my Facebook business manager pixel! Facebook was no help at all, I talked to them several times over the course of three months and no one helped me out like Square <span class="lia-unicode-emoji" title=":grinning_face:">😀</span> if anyone has issues with Facebook, just reach out to square for help <span class="lia-unicode-emoji" title=":beaming_face_with_smiling_eyes:">😁</span></P> Wed, 18 Nov 2020 17:20:55 GMT https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Facebook/m-p/219921#M7268 jennarea 2020-11-18T17:20:55Z