https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Problem-with-Marketing-Coupon-Online/m-p/220275#M7234 <P>HI, I believe its because that's not a general overall coupon.&nbsp; The text states link this reward to a specific Mastercard.&nbsp; &nbsp;&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P class="p1">Hope this helps!</P> <P class="p1">Terri</P> <P class="p2">&nbsp;</P> <P class="p1"><span class="lia-unicode-emoji" title=":shopping_bags:">🛍</span> Shop my store</P> <P class="p3"><SPAN class="s1">Resale Collection - <A href="http://bit.ly/HangerHues" target="_blank">http://bit.ly/HangerHues</A></SPAN></P> Thu, 19 Nov 2020 14:48:01 GMT Goldneye 2020-11-19T14:48:01Z https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Problem-with-Marketing-Coupon-Online/m-p/220272#M7233 <P>Hi!</P> <P>We sent out a coupon for our 8th birthday and I was excited to see that you could use it for both online and in-store now. 🥳</P> <P><STRONG>However, we've had complaints and issues when people tried to use it online/activate it.&nbsp;</STRONG></P> <P>Has anyone had this problem or how to resolve it? I'll attach pictures of what happened when I tried it.&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="This was the email." style="width: 999px;"><img src="https://community.squareup.com/t5/image/serverpage/image-id/9321iE125254110FBAE3C/image-size/large?v=v2&amp;px=999" role="button" title="Screen Shot 2020-11-18 at 4.42.30 PM.png" alt="This was the email." /><span class="lia-inline-image-caption" onclick="event.preventDefault();">This was the email.</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="This was after I click &quot;Click to Activate&quot;" style="width: 999px;"><img src="https://community.squareup.com/t5/image/serverpage/image-id/9320i7DE88B9BC8108639/image-size/large?v=v2&amp;px=999" role="button" title="Screen Shot 2020-11-18 at 4.42.26 PM.png" alt="This was after I click &quot;Click to Activate&quot;" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">This was after I click "Click to Activate"</span></span></P> Sat, 20 Sep 2025 11:53:36 GMT https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Problem-with-Marketing-Coupon-Online/m-p/220272#M7233 vickyaustin 2025-09-20T11:53:36Z https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Problem-with-Marketing-Coupon-Online/m-p/220275#M7234 <P>HI, I believe its because that's not a general overall coupon.&nbsp; The text states link this reward to a specific Mastercard.&nbsp; &nbsp;&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P class="p1">Hope this helps!</P> <P class="p1">Terri</P> <P class="p2">&nbsp;</P> <P class="p1"><span class="lia-unicode-emoji" title=":shopping_bags:">🛍</span> Shop my store</P> <P class="p3"><SPAN class="s1">Resale Collection - <A href="http://bit.ly/HangerHues" target="_blank">http://bit.ly/HangerHues</A></SPAN></P> Thu, 19 Nov 2020 14:48:01 GMT https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Problem-with-Marketing-Coupon-Online/m-p/220275#M7234 Goldneye 2020-11-19T14:48:01Z