thread Items sold are not updating inventory counts in Orders, Menu Items, Catalog & Fulfilment

Items sold are not updating inventory counts

idigbooks — Sat, 20 Sep 2025 11:51:51 GMT

I have used Square for mobile sales for a long time and never had trouble with inventory counts being adjusted when purchases were made. I use Inventory Tracking for nearly all items.

I set up a Square Online site and had my first sale, but the stock counts are not changed. Is there a setting I need to change to have these purchases adjust my inventory?

Re: Items sold are not updating inventory counts

Goldneye — Sun, 22 Nov 2020 00:23:29 GMT

HI, in the online store to track inventory the radio button does need to be turned on and stock amount added. If not turned on the system acts as if there is unlimited inventory.

Hope this helps!

Terri

🛍 Shop my store

Resale Collection - http://bit.ly/HangerHues

Re: Items sold are not updating inventory counts

idigbooks — Sun, 22 Nov 2020 01:27:39 GMT

Thanks for the reply. I already have that setting checked. Still a mystery.