thread On appointments, email not updating in Orders, Menu Items, Catalog & Fulfilment

On appointments, email not updating

JuliaChariot — Sat, 20 Sep 2025 11:51:24 GMT

In appointments staff section there appears to be a bug.

The email in the staff member list doesn't match the detail view.

The issue is now all email notices go to email in list view and there is no way to update. (note we changed staff profile and so the email is updated.)

Question: why email in list view, different then email in detail view?

How can I update list view email?

Currently appointment notices are being sent to wrong email.

See screen shot here ->

Re: On appointments, email not updating

Goldneye — Sun, 22 Nov 2020 18:35:04 GMT

HI, I'm not familiar with appointments but did find this Square Support article. This is a note regarding email addresses down the page.

https://squareup.com/help/us/en/article/5350-create-staff-member-profiles-for-square-appointments

Hope this helps!

Terri

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