thread Re: Any update on allowing for Shipping on a sale as a separate entity? in Orders, Menu Items, Catalog & Fulfilment

Any update on allowing for Shipping on a sale as a separate entity?

WildheartBoutiq — Sat, 20 Sep 2025 11:39:26 GMT

How can I charge for shipping without it being treated as an items eligible for points in the loyalty program and as revenue?

Re: Any update on allowing for Shipping on a sale as a separate entity?

JustinC — Fri, 15 Jan 2021 17:35:09 GMT

Unfortunately this isn't really a workaround if you are using the "By Amount Spent" rewards program.

You could consider using the "By Item or Category." This allows you to choose exactly what items or categories offer rewards.

@WildheartBoutiq

Re: Any update on allowing for Shipping on a sale as a separate entity?

Heather_H — Tue, 03 Aug 2021 19:01:34 GMT

Just chiming in to say we would also like the ability to make shipping charges ineligible for loyalty rewards.

We set up our square loyalty "By Amount Spent" and noticed customers are earning points for shipping charges after the fact. We already offer customers a discounted shipping rate and pay a portion of those costs 'out-of-pocket' to keep shipping fees reasonable. Allowing customers to earn points on these charges and redeem them against shipping adds to our out-of-pocket shipping expense.

Having the option to turn this off would be appreciated so we can best customize the program to our needs.

Re: Any update on allowing for Shipping on a sale as a separate entity?

willowbrooknh — Thu, 19 May 2022 19:09:53 GMT

Following. Just added the loyalty feature and quickly realized it was awarding points on shipping. Has there been any resolve for this?

Re: Any update on allowing for Shipping on a sale as a separate entity?

willowbrooknh — Thu, 19 May 2022 19:11:39 GMT

Just added loyalty and quickly saw that points are being awarded on shipping. Have you received any solutions for this?

Re: Any update on allowing for Shipping on a sale as a separate entity?

Heather_H — Thu, 19 May 2022 20:17:26 GMT

I'm not aware of any solutions at this time.

Re: Any update on allowing for Shipping on a sale as a separate entity?

willowbrooknh — Fri, 27 May 2022 11:31:21 GMT

Thank you Heather! Do you know if they are looking into resolving this concern?