https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Customer-Filtering/m-p/247845#M6135 <P>I love the customer filters to segment customers for email campaigns.&nbsp; Today I wanted to target customers that haven't ordered from Oct 2020 to January 9th.</P> <P>-I choose equals zero purchases and selected the time frame</P> <P>&nbsp;</P> <P>The issue is it identifies new customers, those after Jan 9th as not having ordered during that same timeframe as well?</P> <P>&nbsp;</P> <P>The result was customers that just came in got a heck of a deal:-)</P> <P>&nbsp;</P> <P>Any suggestions on how to best filter moving forward?</P> Sat, 20 Sep 2025 11:36:43 GMT TrekVitality 2025-09-20T11:36:43Z https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Customer-Filtering/m-p/247845#M6135 <P>I love the customer filters to segment customers for email campaigns.&nbsp; Today I wanted to target customers that haven't ordered from Oct 2020 to January 9th.</P> <P>-I choose equals zero purchases and selected the time frame</P> <P>&nbsp;</P> <P>The issue is it identifies new customers, those after Jan 9th as not having ordered during that same timeframe as well?</P> <P>&nbsp;</P> <P>The result was customers that just came in got a heck of a deal:-)</P> <P>&nbsp;</P> <P>Any suggestions on how to best filter moving forward?</P> Sat, 20 Sep 2025 11:36:43 GMT https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Customer-Filtering/m-p/247845#M6135 TrekVitality 2025-09-20T11:36:43Z https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Customer-Filtering/m-p/248746#M6136 <P>Firstly, welcome to the <A href="https://www.sellercommunity.com/t5/Orientation-Etiquette/Orientation-Welcome-to-the-Seller-Community/m-p/190104#M152" target="_blank">Seller Community</A>!&nbsp;<span class="lia-unicode-emoji" title=":sparkles:">✨</span><BR /> &nbsp;</P> <P>Since we're unable to peek&nbsp;into your account with you through this public platform, we recommend reaching out directly, <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/304851">@TrekVitality</a>. If you give us a call and ask to speak with the Marketing team, our Customer Success team will be able to connect you directly with an Marketing&nbsp;specialist. They'll be able to dig more deeply with you and figure out the best account set-up for this solution.</P> <P>&nbsp;</P> <P>When you have a moment, please reach out directly by logging into your Square account and heading <A href="https://squareup.com/help/us/en/contact?panel=FAB456B04971&amp;skip_unit_select=true" target="_blank">here</A>.</P> Thu, 25 Feb 2021 22:52:39 GMT https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Customer-Filtering/m-p/248746#M6136 Valentina 2021-02-25T22:52:39Z