Square for Retail Bank Charges

NefO — Sat, 20 Sep 2025 11:36:21 GMT

I had been using Square for Retail (free) version since opening an account with Square. Recently I had Square for Retail connect to an old bank to try and extract funds and now I have Bank Charges.

I had changed banks back in 2019 and had updated my bank account within Square in 2019. I did not authorize Square for Retail 9paid subscription service) so why would Square connect to a bank account that is no longer in my account?

How can I get this resolved? How can I get someone at Square to help me understand what happened and how can I get reimbursement for the bank charge?

Nef Ojeda.

Re: Square for Retail Bank Charges

JustinC — Sat, 27 Feb 2021 18:35:10 GMT

Hey @NefO - the Community might not be the right place since we cannot access your account billing activity. Better suited for our CS Team.

Re: Square for Retail Bank Charges

NefO — Sun, 28 Feb 2021 14:30:07 GMT

Thanks for guiding me Justin.

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Square for Retail Bank Charges

Re: Square for Retail Bank Charges

Re: Square for Retail Bank Charges