Why is sales tax report incorrect?

BonniePhoenix — Sat, 20 Sep 2025 11:32:48 GMT

I'm trying to get Square set up correctly. We sell food, all for consumption off premises, so all untaxable. I need to file the monthly returns, which will all be 0 taxable sales. But when I run the Taxes report in Square, it shows taxable sales. I wanted to see what items have tax on them, but all appear to be set up correctly. So I went to a specific date, where there is tax showing on the report, but looking at the transactions, none show tax charged. What is going on? I wish I could click on Taxable Sales on the report and see the detail of where it is getting that number. Thoughts anyone? I need to have my Square match what I am doing in QBO. Thanks!

Re: Why is sales tax report incorrect?

JustinC — Sat, 03 Apr 2021 19:52:48 GMT

It's possible that tax was once enabled for your items when those sales happened, then later removed for future transactions.

Are you sure you're looking at the correct transactions/dates. There isn't a reason why sales would show taxable for a particular date on your Sales Tax reports but not appear on those very payments in Transactions reports.

Might be worth reaching out to CS so they can comb through your reports. @BonniePhoenix

thread Re: Why is sales tax report incorrect? in Orders, Menu Items, Catalog & Fulfilment

Why is sales tax report incorrect?

Re: Why is sales tax report incorrect?