thread Re: Search function no longer shows SKU in results on Square Register with Retail POS in Orders, Menu Items, Catalog & Fulfilment

Search function no longer shows SKU in results on Square Register with Retail POS

salescvillearts — Sat, 20 Sep 2025 09:39:52 GMT

We just noticed that the results of a search no longer show the SKU number - making it impossible to tell if you are picking the right one! Attaching two screen shots - a before and after comparison. Anyone have a solution??

before

after

Re: Search function no longer shows SKU in results on Square Register with Retail POS

_Violet — Tue, 29 Apr 2025 19:55:41 GMT

Welcome back to the Square Community, @salescvillearts! Although, I'm sorry to hear that this issue with your SKUs has brought you here 😞

I've escalated this to the Square for Retail Team for their review. I'll be sure to follow up with you here, once I receive a response from them.

I appreciate your patience in the meantime and I apologize for the inconvenience 🙏

Re: Search function no longer shows SKU in results on Square Register with Retail POS

Candlestore — Wed, 30 Apr 2025 00:15:23 GMT

@salescvillearts ;

I have 3 ideas that may help you to you get the SKU fixed when selecting an item:

In your Items where you have Variation 1 change the name to the SKU
Add a Picture to each Variation instead of just the default TW image
Use Barcodes for the items to scan each item at the point of sale.
If you have a SKU formula you could search for the SKU Instead of searching for PWW TD search for TWPDE for example

For me for the Variation I have both an Image of the Item and something to let me know I choose the correct one if the barcode fell off.

So my item might be

Scent of Candle Lilac for example and then the Variations are the size or container the candle is in 16oz for example

Here is an image how my Item Lilac looks with Variations Yes some are duplicated because I used easy SKU before knowing Square could create an SKU easily.

You could edit the Variation Name like I have for 28oz, 28 oz and 150 which are all basically the same sized jars just different Jars. But then I liked the 7 character codes Square creates to keep my barcode the same size instead of my custom sku codes.