thread Re: Unavailable items are not being strikeout in dashboard in Orders, Menu Items, Catalog & Fulfilment

Unavailable items are not being strikeout in dashboard

TresLatinas3 — Sat, 20 Sep 2025 11:27:58 GMT

Hi, when new point system got in place I loved the fact that when an item was in 0 the name will get strikeout in the point of sale and now is not happening anymore. I deleted the app and downloaded and installed it again but it didn’t fix it.

Re: Unavailable items are not being strikeout in dashboard

Ellie_ — Sat, 07 Aug 2021 00:54:48 GMT

Hi there @TresLatinas3

Thank you so much for reaching out about this. What is occurring for you now when there are 0 of an item left?

Re: Unavailable items are not being strikeout in dashboard

TresLatinas3 — Sat, 07 Aug 2021 01:04:55 GMT

Nothing. Item still shows as a available and lets me keep selling it in person, in busy days this is a real problem.

Re: Unavailable items are not being strikeout in dashboard

Ellie_ — Tue, 10 Aug 2021 17:42:00 GMT

Hi there! @TresLatinas3

Thank you for following up. In this case I recommend reaching out to our Customer Success team directly!