customer return

abcoforegon — Sat, 20 Sep 2025 11:25:18 GMT

Hi there, if a customer returns a purchase and Square takes out their commission already how or if I even get that commission fee returned to me? What if customer returns after 30 days?

Re: customer return

Donnie-M — Tue, 28 Sep 2021 10:52:46 GMT

@abcoforegon Thank you for asking.

According to Square: "When you issue a refund, your customer will be refunded their full purchase amount, and you will be refunded Square’s processing fee."

You have up to 1 year to do a refund through the square online dashboard. So square doesn't penalize you on a return.

Here is a link to a full article on refunds:

Refunds Overview

Hope this helps,

Donnie-M

thread Re: customer return in Orders, Menu Items, Catalog & Fulfilment

customer return

Re: customer return