thread Re: Exchange/Credit - Printed Receipt Will NOT Show Complete Transaction in Orders, Menu Items, Catalog & Fulfilment

Exchange/Credit - Printed Receipt Will NOT Show Complete Transaction

bradrsi — Sat, 20 Sep 2025 11:21:59 GMT

When a customer does an exchange with their new items scanned in to the original receipt (barcode), the registers will not print a receipt with the new purchases/credit on it. The receipts show up correctly on the digital receipt and in the transaction history but not on the customer's printed receipt. A lot of customers will not walk out without a receipt of their purchases and lots of them don't want a "digital" receipt. This is another flaw with Square Register. Please follow up/fix ASAP.

Re: Exchange/Credit - Printed Receipt Will NOT Show Complete Transaction

jacdzg2 — Wed, 06 Mar 2024 04:07:33 GMT

I agree! SO FRUSTRATING!

Re: Exchange/Credit - Printed Receipt Will NOT Show Complete Transaction

outdoorcheflubb — Mon, 25 Nov 2024 16:49:37 GMT

I see that this STILL hasnt been corrected.

I guess Square wants us to run TWO separate transactions so they can charge us more?