thread Item Variations: Different Images in Orders, Menu Items, Catalog & Fulfilment

Item Variations: Different Images

TCSlaguna — Sat, 20 Sep 2025 11:14:39 GMT

We would like the ability to have different images for item variations in Square for Retail.

Use case:

Stone heart:

-Amethyst

-Citrine

-Obsidian

-Calcite

--Green Moss Agate

Picture for each variation.

Re: Item Variations: Different Images

Levines — Fri, 22 Apr 2022 16:37:47 GMT

This would be a really great idea since lot of items with different variation have different images when you can only assign only 1 image with 10 different variation of the item

Re: Item Variations: Different Images - Status changed to: Workaround Provided

aarontw — Mon, 25 Apr 2022 19:53:07 GMT

Hey @TCSlaguna ! Does the Item Options Functionality described in our Support Center work to meet your needs as outlined in this request?

Re: Item Variations: Different Images

TCSlaguna — Mon, 25 Apr 2022 21:40:08 GMT

@aarontw I have watched the video in the link. Please elaborate how Item Options would provide pictures for each variation and/or option.

Re: Item Variations: Different Images - Status changed to: New

Kassi_ — Tue, 26 Apr 2022 22:13:20 GMT

Appreciate at you looking into the article to see if a workaround was available for what you're looking for, @TCSlaguna. It sounds like you're looking for something a bit different.

Having a picture for each Item Variation is still considered a Feature Request. You've posted this to the right place, so our Product Team can review.

Once more information becomes available, one of our Community Moderators will update this status to let you know.

Thank you for taking the time to post your feedback on what you need or would like to see implemented in the future.

Re: Item Variations: Different Images

TCSlaguna — Tue, 26 Apr 2022 22:27:32 GMT

Thank you for the clarification @Kassi_

Hoping this feature request gets enough Kudos to warrant some consideration.

Re: Item Variations: Different Images

mbsjourney11 — Fri, 29 Apr 2022 18:27:46 GMT

That would be really amazing!! Very much needed here too.
thank you!

Re: Item Variations: Different Images

JohnC58 — Sat, 07 May 2022 22:48:10 GMT

Kudos for this request...I would find it extremely helpful as well. I have an item called Puppet Buddies (hand Puppets of various animals) that has over ten variations. I'd like my employees to be able to see a picture of the exact item they just scanned.

Thanks.

Re: Item Variations: Different Images - Status changed to: Reviewed

Kassi_ — Thu, 26 May 2022 16:18:53 GMT

I want to thank everyone for their vote/post on the thread for this particular Feature Request for Item Variations. I've updated it to the "Reviewed" status. This step in the Feature Request process will be a time in which other sellers can add their use cases to your idea to make it stronger and demonstrate further how much it is needed. Later on, we'll re-visit the most popular feature requests in the "Reviewed" status and bring them to product teams.

So other sellers that see this feature, keep leaving likes and replies with a use case that your business would have. This will help to signal that this feature request is even more important to address

Re: Item Variations: Different Images

quick78 — Tue, 14 Jun 2022 14:45:12 GMT

In this day and age I'm surprised something like this is still a request with square, but with thousands of skus and each having dozens sometimes hundreds of varieties or "options", it makes for a very unattractive and low sales e-commerce solution. I'm adding my request to have this feature request addressed sooner rather than later! Gas is over $5/gal, having a website/app that is not properly setup is effecting sales in a major way, pictures more than words make an immense selling difference rather than a grey and white generic pic you all provide in place. Other platforms that have this I can guarantee have more revenue as a result of each item, regardless of variety, having a beautiful pic next to it. PLEASE, according to the request background, this has been asked for over 4 years now.... @Kassi_

Re: Item Variations: Different Images

TCSlaguna — Mon, 27 Nov 2023 23:54:47 GMT

This feature is now available on Square for Retail and Square Online.

It's awesome that a customer visiting our site can select a variation in the drop-down menu and watch the image change to the corresponding variation.

Thanks Square!

@Kassi_ @sayra @Barbara_B @isabelle

Re: Item Variations: Different Images

Lisa3002 — Fri, 28 Feb 2025 14:44:53 GMT

@TCSlaguna I have been needing this feature. Can you explain how you got this to work as it does not seem to work on my site. Is there a setting somewhere for images to correspond to the selected variation in the drop down menu?

Re: Item Variations: Different Images

TCSlaguna — Fri, 28 Feb 2025 16:04:11 GMT

@Lisa3002 This feature was delivered a year. When creating items and variations in your Item Library, you will see the option to add a picture to the variation. Then, your website will show the drop-down menu to select the variation, and the image will update.

Much appreciated Square!

Re: Item Variations: Different Images

Lisa3002 — Fri, 28 Feb 2025 22:58:35 GMT

@TCSlaguna Yes, I have done this. I have uploaded images to variations. The website does show a drop down menu. But when the item is selected in the drop down, *all* images continue to show, not just the variation image.

Re: Item Variations: Different Images

TCSlaguna — Sat, 01 Mar 2025 02:31:38 GMT

@Lisa3002 That has to be a bug. I would give customer support a call to look into it.

Re: Item Variations: Different Images - Status changed to: Delivered

kristen — Wed, 19 Mar 2025 00:27:40 GMT

Thank you for the help here, @TCSlaguna! Appreciate you!