thread Re: New product not showing on website in Orders, Menu Items, Catalog & Fulfilment

New product not showing on website

Monki — Sat, 20 Sep 2025 11:12:41 GMT

I have several items that I have ordered from Faire. All their items have been imported and show on my website.

I have since added some new items (that were not Faire), and those have been manually uploaded by me. The link to that specific item works.

But those items (and new categories) are not showing on my websites.

What step did I miss? I am not a tech person, so simple language is helpful as I learn.

Re: New product not showing on website

Goldneye — Sat, 30 Apr 2022 15:10:02 GMT

HI, you did not do anything wrong. It can be a few different things. There is a known sync issue with Square. Did you add the items on the Square Dashboard or the Online Dashboard? Adding items on the Online Dashboard seem to sync faster. If you add or edit your inventory during the busiest time of the day, the sync lag is longer. Many large inventory sellers upload at different times, this will also effect the sync.