Non Stockable Unit when trying to Cycle Count or Full Count Inventory on ios app

ndixon — Sat, 20 Sep 2025 10:56:38 GMT

I'm trying to figure out how to do cycle counts and full counts for our inventory on the ios square retail app. I'm getting an error when I try scanning a bar code that says that I am using a non stockable unit. I use a lot of custom units in my inventory. We are a liquor store that receives stocks by cases and sells by singles or packs at different prices. Square has kinda been a nightmare for a business because it isn't really built for our type of inventory. If anybody has any tips on this it would be greatly appreciated.

Re: Non Stockable Unit when trying to Cycle Count or Full Count Inventory on ios app

JJ_ — Thu, 01 Jun 2023 12:14:51 GMT

Hello @ndixon

This sounds like a good question for our Retail team

They can take a look at your account with you to help shine a light here and pinpoint what's the best way to meet your business needs. Please reach out by phone or email when you have a moment by logging into your Square account and heading here.

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Non Stockable Unit when trying to Cycle Count or Full Count Inventory on ios app

Re: Non Stockable Unit when trying to Cycle Count or Full Count Inventory on ios app