thread Re: How do team members clock in using POS for Retail? in Orders, Menu Items, Catalog & Fulfilment

How do team members clock in using POS for Retail?

DandA_BV — Sat, 20 Sep 2025 10:55:56 GMT

I can't find any information in the support resources on how team members clock in. I do NOT want anyone to clock in on their personal devices. All support articles indicate settings that do not appear in my menus. Can anyone point me to current tutorials?

Re: How do team members clock in using POS for Retail?

Donnie-M — Thu, 15 Jun 2023 11:01:52 GMT

@DandA_BV This is probably team permissions, but to clock in clock outs on a device I use device codes. There is an option to allow time tracking on the device.

https://squareup.com/help/us/en/article/6455-setting-up-your-employees-with-square-for-retail

I think you definitely have to use device codes and each member have their own pin:

https://squareup.com/help/us/en/article/6349-create-a-device-code-for-square-for-retail

Re: How do team members clock in using POS for Retail?

DandA_BV — Thu, 15 Jun 2023 21:52:58 GMT

Thanks Donnie. I have the employees set up as indicated but I am not seeing on the screen a place for them to clock in.

Re: How do team members clock in using POS for Retail?

Donnie-M — Fri, 16 Jun 2023 13:02:06 GMT

@DandA_BV Under settings there is a toggle button to allow Time keeping on the register, once that is on you should see a little stop watch thing in the corner you can tap to clock in and out on the screen that asks for the pin.

Re: How do team members clock in using POS for Retail?

Candlestore — Fri, 16 Jun 2023 16:44:19 GMT

@DandA_BV ;

Not sure which Device your using for a POS to accept payments, but on a Square Stand on an Ipad, at the bottom Left Corner it says "Logout TS" for example where TS is the employees initials. If you press that a PIN pad appears for the employee to enter their 4 digit pin. Also on the screen to enter a pin in the Top Right there is a Sign In/ Sign out button which opens another Pin Pad to clock in using the same 4 digit pin. On other devices such as an Android or Register or Terminal the Screens maybe different because of the software coding for each device.

Re: How do team members clock in using POS for Retail?

DandA_BV — Sat, 17 Jun 2023 18:01:34 GMT

Thanks everyone for your advice! For my Square Stand, I needed to go to Devices > Edit > Shifts and toggle on Track Time. Once I did that I realized the Clock In/Out option appeared in the Log In screen.