https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Transaction-details-not-showing/m-p/690022#M3823 <P>try viewing your transactions here on a laptop or computer&nbsp;&nbsp;<A href="https://squareup.com/dashboard/sales/transactions" target="_blank">https://squareup.com/dashboard/sales/transactions</A>&nbsp;rather than in the app.&nbsp; maybe it will show up here for you.&nbsp; weird that it is there but that you can't get more info.</P> Sun, 22 Oct 2023 16:10:22 GMT VanKalkerFarms 2023-10-22T16:10:22Z https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Transaction-details-not-showing/m-p/690002#M3822 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="E46E131D-4794-4BF0-91CF-2CCA002B9E35.png" style="width: 1125px;"><img src="https://community.squareup.com/t5/image/serverpage/image-id/40240i443E207ADCE3A983/image-size/medium?v=v2&amp;px=400" role="button" title="E46E131D-4794-4BF0-91CF-2CCA002B9E35.png" alt="E46E131D-4794-4BF0-91CF-2CCA002B9E35.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="C75E3335-D03F-476C-B093-05D344B35A50.jpeg" style="width: 1125px;"><img src="https://community.squareup.com/t5/image/serverpage/image-id/40241iC72179E767BC2549/image-size/medium?v=v2&amp;px=400" role="button" title="C75E3335-D03F-476C-B093-05D344B35A50.jpeg" alt="C75E3335-D03F-476C-B093-05D344B35A50.jpeg" /></span></P><P> </P><P>We use Square Up to process our Squarespace retail transactions. Yesterday during the SquareUp issues we attempted to process multiple transactions. Transactions are showing in our Square Up log but we are unable to access details, the arrow simply cycles. We have multiple transactions for the same purchase and need to refund buyers. Further, these Square transactions are not showing in paid out reports or Squarespace reports. Shame Square Uo cannot offer its customers Customer Service over the weekend. Anyone else struggling with this? Unfortunately I will not use Square today at my brick and mortar business.</P> Sat, 20 Sep 2025 10:36:06 GMT https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Transaction-details-not-showing/m-p/690002#M3822 UnionGalleryNOL 2025-09-20T10:36:06Z https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Transaction-details-not-showing/m-p/690022#M3823 <P>try viewing your transactions here on a laptop or computer&nbsp;&nbsp;<A href="https://squareup.com/dashboard/sales/transactions" target="_blank">https://squareup.com/dashboard/sales/transactions</A>&nbsp;rather than in the app.&nbsp; maybe it will show up here for you.&nbsp; weird that it is there but that you can't get more info.</P> Sun, 22 Oct 2023 16:10:22 GMT https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Transaction-details-not-showing/m-p/690022#M3823 VanKalkerFarms 2023-10-22T16:10:22Z