Wrong Total Inventory Value

Olbrich — Sat, 20 Sep 2025 10:32:04 GMT

Our Total Inventory Value is not showing correctly. One day it showed an accurate number and the next day it started showing it at thousands less than it should be, (ex. November 10th it shows 67,353.19, but for November 11th it shows 24,198.18). When I export Item Library and get the value in Excel the total is correct based on inventory. I made sure all items have a cost and a correct inventory number. The numbers might flash a number for TIV (ex. 27,435.23) and then load a different number (ex. 35,212.43), and neither of these are the correct number based on our inventory. Is there something we can do to fix this?

Re: Wrong Total Inventory Value

_Violet — Mon, 04 Dec 2023 18:39:21 GMT

Hi @Olbrich - I'm sorry to hear that this issue has brought you to the Seller Community.

This does sound off, but it's difficult to pinpoint what may be happening without looking at your account with you, which we aren't able to do via the Seller Community. For this type of issue, I suggest that you get in touch with our Support Team. If you haven't already, please reach out to Support directly by logging into your Square account and heading here.

thread Wrong Total Inventory Value in Orders, Menu Items, Catalog & Fulfilment

Wrong Total Inventory Value

Re: Wrong Total Inventory Value