thread Re: Categories is no longer working when I add/edit an item in Square for Retail in Orders, Menu Items, Catalog & Fulfilment

Categories is no longer working when I add/edit an item in Square for Retail

godwin55 — Sat, 20 Sep 2025 10:30:15 GMT

I can't choose a category anymore when I add or edit an item. The category box has disappeared like it was shut off. I still have categories but can't assign them to any items. This is not a Square Online question...

Re: Categories is no longer working when I add/edit an item in Square for Retail

Arie — Fri, 15 Dec 2023 06:01:39 GMT

Heya @godwin55,

I'm sorry to hear you're stuck when trying to edit your items. Can you let us know where you're editing your items from, e.g in app, or via the dashboard? I'll keep an eye out for your reply 🙂