https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Square-Online-quot-Create-New-Item-quot-has-issues-with-quot/m-p/702598#M3375 <P><SPAN>In my Square Online -&gt; Items list I have been having an issue for a while now where when I create a new item that has "Options and pricing" (old was Variations) for a few colors I offer is that it initially saves, but when I go back in my Options are wiped out and the old section of "Variations" shows again and is blank. I then add my variations like I used to and save again. It is very finicky and I have to Save and go back in several times in order for all of my info (SKU, price, and variation names) to stick. It also takes me a few rounds every time to get the Stock quantities to actually update and save. Has anyone else been having this issue? I'm just now asking about this because I have some free time to deal with it, but it's been doing this to me for 6+ months and it's driving me nuts. I'm doing all of this work in Google Chrome on a Windows 11 PC if that helps narrow it down. And I apply my updates regularly.</SPAN></P> Sat, 20 Sep 2025 10:27:55 GMT NicoleVaughan 2025-09-20T10:27:55Z https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Square-Online-quot-Create-New-Item-quot-has-issues-with-quot/m-p/702598#M3375 <P><SPAN>In my Square Online -&gt; Items list I have been having an issue for a while now where when I create a new item that has "Options and pricing" (old was Variations) for a few colors I offer is that it initially saves, but when I go back in my Options are wiped out and the old section of "Variations" shows again and is blank. I then add my variations like I used to and save again. It is very finicky and I have to Save and go back in several times in order for all of my info (SKU, price, and variation names) to stick. It also takes me a few rounds every time to get the Stock quantities to actually update and save. Has anyone else been having this issue? I'm just now asking about this because I have some free time to deal with it, but it's been doing this to me for 6+ months and it's driving me nuts. I'm doing all of this work in Google Chrome on a Windows 11 PC if that helps narrow it down. And I apply my updates regularly.</SPAN></P> Sat, 20 Sep 2025 10:27:55 GMT https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Square-Online-quot-Create-New-Item-quot-has-issues-with-quot/m-p/702598#M3375 NicoleVaughan 2025-09-20T10:27:55Z https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Square-Online-quot-Create-New-Item-quot-has-issues-with-quot/m-p/702752#M3376 <P dir="auto" style="margin: 0;">Hey there <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/355426">@NicoleVaughan</a>&nbsp;</P> <P dir="auto" style="margin: 0;">&nbsp;</P> <P dir="auto" style="margin: 0;">Just replying here to let you know that one of our moderators is looking into your situation <A href="https://www.sellercommunity.com/t5/Square-Online/Square-Online-quot-Create-New-Item-quot-has-issues-with-quot/m-p/702618#M20481" target="_blank" rel="noopener noreferrer">here</A>.</P> Wed, 10 Jan 2024 00:25:12 GMT https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Square-Online-quot-Create-New-Item-quot-has-issues-with-quot/m-p/702752#M3376 JJ_ 2024-01-10T00:25:12Z