thread Re: Locations not showing on dashboard in Orders, Menu Items, Catalog & Fulfilment

Locations not showing on dashboard

WineSneak — Sat, 20 Sep 2025 09:36:36 GMT

We have multiple locations and they are no longer showing on the dashboard. Items entered appear as SOLD out on the POS.

Re: Locations not showing on dashboard

ryanwanner — Fri, 13 Jun 2025 17:35:58 GMT

@WineSneak Yup. I've seen this issue before myself.

Believe it or not, the easiest fix for this one is to sign out of your account, restart your browser, and sign back in.

Something happened to the tracking cookie causing the browser to act like you're signed in but the servers think you're signed out. That causes this weirdness you're seeing.

Re: Locations not showing on dashboard

WineSneak — Fri, 13 Jun 2025 18:12:51 GMT

Thank you. All fixed now.

Re: Locations not showing on dashboard

Ellie_ — Sat, 14 Jun 2025 01:21:21 GMT

Hi there, @WineSneak,

We really appreciate you flagging this and are happy to hear that @ryanwanner was able to step in with that advise! If anything else comes up that either of you need assistance with, please let us know!