thread Ability to choose Delivery method as a default.... in Orders, Menu Items, Catalog & Fulfilment

Ability to choose Delivery method as a default....

Candlestore — Sat, 20 Sep 2025 10:24:53 GMT

On a Square Stand (Ipad) using Square for Retail, after scanning an item, right above the item it shows "In Store...." in Blue. If I press this I can choose Shipping or Pickup.

Is there a way I can set this to be Shipping as the Default instead of In Store?

Whenever we have a phone order we use the one Stand for these phone orders and since I have to wait till scanning an Item it is easy to forget to choose Shipping instead of In Store.

Would be nice to have this always on the Screen so we can choose it when we get to the pos since, we look to change this before asking for the customers order and we can not change it. Then when the customer is saying the items they would like, its easy to forget to look again for the Shipping button and change this when it is a regular customer that you know all their shipping details.

I currently have 3 Ipads we can use for sales, and would be nice to have the one setup as Phone orders for Shipping that we would not have to select the Type of delivery, In Store, Shipping, or Pick up.

Or am I missing this setting somewhere?

Re: Ability to choose Delivery method as a default....

rtfulk — Thu, 08 Feb 2024 19:37:24 GMT

I have looked my POS all over and there doesn't seem to be a way to select which fulfillment method you want to be default. I did find a supportabout it and it doesn't say anything about setting a fulfillment method. Below is the page,

Manage Orders

Re: Ability to choose Delivery method as a default....

Candlestore — Thu, 08 Feb 2024 23:31:20 GMT

@rtfulk ;

Yea I looked too and saw nothing, figured I would ask before putting in another Ideate. Thought maybe I missed something.

Re: Ability to choose Delivery method as a default....

rtfulk — Thu, 08 Feb 2024 23:59:26 GMT

You would think, since you can set it on the dashboard, it would transfer over to the POS.