thread Re: Need 10 to 14-day Prep time in Orders, Menu Items, Catalog & Fulfilment

Need 10 to 14-day Prep time

BillyB — Sat, 20 Sep 2025 10:11:51 GMT

Hello, I am making progress with my website but am running. into an issue.

For each item in my inventory, I need to let the buyer know that it can take 10 to 14 days for the order to be delivered to him.

Can you tell me how to that please?

Thanks

Billy

Re: Need 10 to 14-day Prep time

JK_Fiber_Art — Sat, 08 Jun 2024 12:44:00 GMT

Have you explored Square's Preorder, also see this.

Re: Need 10 to 14-day Prep time

RobynR — Mon, 10 Jun 2024 18:25:47 GMT

Hey @BillyB, it sounds like you are looking to set up item prep time.

Prep time refers to how long it takes to prepare orders and items for pickup and local delivery. To set up prep times for individual items:

From your Square Item Library, select an existing item or create a new one.
Under Fulfillment, Edit the item prep time.
Toggle off Use location default to choose a custom prep time for your item and click Done.
Select Save when finished.

Note: To set up prep times for all pickup and local delivery orders, go to your Account & Settings page > Fulfillment > Pickup & Delivery.

I'd recommend checking out the second article @JK_Fiber_Art listed above for more information.

Re: Need 10 to 14-day Prep time

BillyB — Thu, 20 Jun 2024 12:16:05 GMT

Thanks @RobynR, I will give that a try.