thread Re: RECEIVE STOCK DIALOG DOES NOT SAVE UNIT COST AND VENDOR NAME ON DASHBOARD in Orders, Menu Items, Catalog & Fulfilment

RECEIVE STOCK DIALOG DOES NOT SAVE UNIT COST AND VENDOR NAME ON DASHBOARD

MountainHouse — Sat, 20 Sep 2025 10:11:47 GMT

While using DASHBOARD, If you create a NEW item, and then you click on RECEIVE STOCK, including entering the COST, and the VENDOR under the Receive stock dialog, It does not save those fields. After you exit receive stock dialog, the cost and vendor name are blank. You have to manually enter that information again. This always worked previous to last dashboard update. Video attached. @_Violet

(view in My Videos)

Re: RECEIVE STOCK DIALOG DOES NOT SAVE UNIT COST AND VENDOR NAME ON DASHBOARD

BernadetteA — Fri, 14 Jun 2024 00:14:11 GMT

Hi @MountainHouse

Super sorry for the delay here! Can you let us know the previous version you were on, the version you updated to, and the device you are using? We want to make sure to include as much information as possible when escalating questions to the product teams.

Thanks in advance!

Re: RECEIVE STOCK DIALOG DOES NOT SAVE UNIT COST AND VENDOR NAME ON DASHBOARD

MountainHouse — Fri, 14 Jun 2024 18:12:14 GMT

Current Windows 10 PC, with Chrome Version 125.0.6422.142.... I have no way of telling you which version the Square Dashboard was or is. Thanks! 🙂

Re: RECEIVE STOCK DIALOG DOES NOT SAVE UNIT COST AND VENDOR NAME ON DASHBOARD

MountainHouse — Sat, 27 Jul 2024 14:14:44 GMT

There has still been no update or fix for this issue...

Re: RECEIVE STOCK DIALOG DOES NOT SAVE UNIT COST AND VENDOR NAME ON DASHBOARD

Candlestore — Sun, 28 Jul 2024 18:09:51 GMT

@MountainHouse ;

I just did these steps through my Square Dashboard to Create an item, with Vendor and Cost, then I went and said Receive Stock entered 6 and everything saved for me.

Then I realized you were on the same screen which says for additional units. This could have another vendor or code? When I exitted this screen after saving the Manufacture or Vendor Name field for the new item did appear under Default Vendor in the Items screen. See below images.

Re: RECEIVE STOCK DIALOG DOES NOT SAVE UNIT COST AND VENDOR NAME ON DASHBOARD

MountainHouse — Mon, 29 Jul 2024 18:47:29 GMT

Your correct that if you enter cost and vendor BEFORE receive , it works. Previously you could enter under receive stock first and it properly populated those externals fields.

Re: RECEIVE STOCK DIALOG DOES NOT SAVE UNIT COST AND VENDOR NAME ON DASHBOARD

Candlestore — Mon, 29 Jul 2024 22:45:16 GMT

@MountainHouse ;

I just did a video of my computer screen, windows 10 with Chrome. this time when I did it the Vendor and Vendor codes stayed including the Cost.

here is the video.... may take time for it to appear but I think Square fixed your issue. This is different from what I reported seeing above and what you had issues with.

(view in My Videos)

Re: RECEIVE STOCK DIALOG DOES NOT SAVE UNIT COST AND VENDOR NAME ON DASHBOARD

MountainHouse — Sat, 10 Aug 2024 14:32:26 GMT

Thanks for your reply! 🙂 The difference is that I am adding the vendor and cost after clicking receive inventory, in the space provided in the receive inventory dialog. It used to work that way, now it must be done the way you did it in your video, where you enter cost and vendor BEFORE receiving inventory.

Re: RECEIVE STOCK DIALOG DOES NOT SAVE UNIT COST AND VENDOR NAME ON DASHBOARD

MountainHouse — Fri, 13 Sep 2024 19:50:01 GMT

Hi there... There has still been no fix made for this problem, and it most definitely is still occuring...