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    <title>thread Re: Ship By: Set a Time option is frozen in Orders, Menu Items, Catalog &amp; Fulfilment</title>
    <link>https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Ship-By-Set-a-Time-option-is-frozen/m-p/850230#M23838</link>
    <description>&lt;P&gt;&lt;SPAN&gt;Hi! Since you’re already on the most recent version of the iOS app, I’d try force-closing Square and restarting your iPhone first. I’d also try editing the ship date from the Square Dashboard in a browser to see if the issue is isolated to the iOS app.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;If you’re able to select and save a date from the Dashboard but not the app, that would definitely point toward an app-specific issue. I’d recommend reaching out to Square Support as well so they can document it and check whether it’s a known bug.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;Hope that helps! Please update the thread if you find a fix, because I’m sure it could help someone else running into the same issue too. &lt;span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:"&gt;😊&lt;/span&gt;&lt;/SPAN&gt;&lt;/P&gt;</description>
    <pubDate>Mon, 28 Sep 2026 11:34:17 GMT</pubDate>
    <dc:creator>kacey_k</dc:creator>
    <dc:date>2026-09-28T11:34:17Z</dc:date>
    <item>
      <title>Ship By: Set a Time option is frozen</title>
      <link>https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Ship-By-Set-a-Time-option-is-frozen/m-p/849905#M23814</link>
      <description>&lt;P&gt;&lt;SPAN&gt;Hi, In the Square app for IOS, the "Ship By: Set a Time" option is frozen. &lt;/SPAN&gt;&lt;BR /&gt;&lt;BR /&gt;&lt;SPAN&gt;I can access the "edit ship date" window, but can't select a date. When I tap a date, nothing happens. The Save button is greyed out. &lt;/SPAN&gt;&lt;BR /&gt;&lt;BR /&gt;&lt;SPAN&gt;I am running the most recent version of the app.&lt;/SPAN&gt;&lt;BR /&gt;&lt;BR /&gt;&lt;SPAN&gt;Thank you.&lt;/SPAN&gt;&lt;/P&gt;</description>
      <pubDate>Wed, 23 Sep 2026 14:11:12 GMT</pubDate>
      <guid>https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Ship-By-Set-a-Time-option-is-frozen/m-p/849905#M23814</guid>
      <dc:creator>Wild_Ridge</dc:creator>
      <dc:date>2026-09-23T14:11:12Z</dc:date>
    </item>
    <item>
      <title>Re: Ship By: Set a Time option is frozen</title>
      <link>https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Ship-By-Set-a-Time-option-is-frozen/m-p/850230#M23838</link>
      <description>&lt;P&gt;&lt;SPAN&gt;Hi! Since you’re already on the most recent version of the iOS app, I’d try force-closing Square and restarting your iPhone first. I’d also try editing the ship date from the Square Dashboard in a browser to see if the issue is isolated to the iOS app.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;If you’re able to select and save a date from the Dashboard but not the app, that would definitely point toward an app-specific issue. I’d recommend reaching out to Square Support as well so they can document it and check whether it’s a known bug.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;Hope that helps! Please update the thread if you find a fix, because I’m sure it could help someone else running into the same issue too. &lt;span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:"&gt;😊&lt;/span&gt;&lt;/SPAN&gt;&lt;/P&gt;</description>
      <pubDate>Mon, 28 Sep 2026 11:34:17 GMT</pubDate>
      <guid>https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Ship-By-Set-a-Time-option-is-frozen/m-p/850230#M23838</guid>
      <dc:creator>kacey_k</dc:creator>
      <dc:date>2026-09-28T11:34:17Z</dc:date>
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