thread Is it possible to change the color of tiles after the latest update? in Orders, Menu Items, Catalog & Fulfilment

Is it possible to change the color of tiles after the latest update?

Dragon18 — Fri, 25 Sep 2026 17:16:32 GMT

We had everything color coded so my staff could find it easily on the square register but after the update everything changed to pastel colors and they are struggling to find items. Is it possible to change the tile colors still or will i just need to upload pictures for everything?

Re: Is it possible to change the color of tiles after the latest update?

PaulEmpireMusic — Mon, 19 Oct 2026 07:31:44 GMT

I only use the Square Eftpos a few times a month when I open my Bar. To my horror on Saturday just as a hundred customers rolled in the door wanting drinks I found that all the programming that I had done based on Primary colours had all turned to Pastels which were almost indistinguishable from each other!!! I recently had programmed and colour coded every wine bottle in my bar to match the primary colours in the machine for extremely easy POS. I also printed signs on the bar so that all my customers could choose bottles based on a colour code pricing method, essentially RED bottles, GREEN, BLUE and so forth, suddenly and without notice some IDIOT has changed the pallet from Primary to Pastel with no option !!! Now my whole system is useless and unrecognisable, now everything is pale insipid pink or baby blue. SQUARE I WANT MY PRIMARY COLOURS BACK. My wife is somewhat colour blind and she said that it JUST MADE THINGS HARDER TO SEE! If you have Pastels then that should be an option for the few people who would want it. At our Busy Bar this completely through me and slowed us down dramatically and is so annoying after I spent hours programming the system which had been extremely easy, intuitive and quick. NOW YOU'VE MADE US ALL COLOUR BLIND BY HAVING NO COLOUR!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! NOT HAPPY SQUARE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Re: Is it possible to change the color of tiles after the latest update?

Dragon18 — Mon, 19 Oct 2026 11:43:00 GMT

The workaround we found is you can use a solid color picture to display for each item - not as easy though.

Re: Is it possible to change the color of tiles after the latest update?

Jaypkk — Thu, 22 Oct 2026 14:15:59 GMT

I have the same or a similar issue. New programming of favorites on the register can only be done in pastels. I posted the issue elsewhere and have not heard anything. I did find that if I made the changes from a computer (in my case a pc), the original primary colors are still available. But every item in the "items" library has a tile that is pastel. Weird, strange, and implemented without any warning.

Re: Is it possible to change the color of tiles after the latest update?

PaulEmpireMusic — Thu, 22 Oct 2026 21:55:26 GMT

After numerous calls to Square complaining about the issue I finally found someone there that was able to switch it back, not sure exactly what they did but they said that it was a matter switching Mode. I had tried switching Mode but that had not changed anything for me but the person on the phone changed something after i let them have access to my portal and now both handsets are back. Thank god as I was really frustrated by the change! But took about 3 hours worth of phone calls to Square to get them understand the issue and fix it. The photo attached shows the major difference between the colour and Pastel coloured screen buttons.