thread Re: Square Quickbooks integration: Negative line items added to Discounts in Orders, Menu Items, Catalog & Fulfilment

Square Quickbooks integration: Negative line items added to Discounts

Mlev — Wed, 16 Sep 2026 20:34:46 GMT

We require deposits on some orders. When we create the final invoice, we issue a deposit credit. We also may have other promotions or discounts on the order. When the payment transaction is imported to Quickbooks, the deposit credit is automatically merged with any other discounts into one line item and categorized as a discount. How do we get the integration to keep the deposit credit as a separate line item, apart from discounts?

Re: Square Quickbooks integration: Negative line items added to Discounts

SVLFever — Wed, 16 Sep 2026 22:51:04 GMT

Hey @Mlev !

I'm sorry to hear that you are having issues. What you are describing I think is NOT possible to do in the direct Square to Quick Books interface. You may have to add one of the 3rd party apps, such as ShoGo to do exactly what you would like to do. This would be my suggestion.

Anyone know of any other way?

Re: Square Quickbooks integration: Negative line items added to Discounts

Mlev — Thu, 17 Sep 2026 13:08:06 GMT

Thanks for the response!

Re: Square Quickbooks integration: Negative line items added to Discounts

Mlev — Thu, 17 Sep 2026 15:42:21 GMT

I discovered that I can manually correct these orders once they have been confirmed and added to QBO as Sales Receipts. I bit clunky, but it works. Fortunately for me the volume of transactions that need correcting is manageable.

Re: Square Quickbooks integration: Negative line items added to Discounts

SVLFever — Thu, 17 Sep 2026 16:33:04 GMT

Awesome news @Mlev ! Glad to hear that you found a workaround at least!

Like I said, if you want it automated, you can use ShoGo. I know it works in this situation, but if it's only an occasional one-off type of thing, yeah, just work around it.