https://community.squareup.com/t5/Orders-Menu-Items-Catalog/quot-The-input-provided-was-invalid-quot-error-message-on/m-p/849494#M23790 <P>Hi all, I'm setting up my Square Online shop and keep running into this issue: when clicking the CTA button on an item detail page, I get the error message "The input provided was invalid."<BR /><BR />This is happening across different item types (events, physical goods, and "other"). I have double checked all the settings I can think of and nothing seems like the obvious answer for what is going wrong here.</P><P>&nbsp;</P><P>Any thoughts?</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2026-09-15 at 5.01.34 PM.png" style="width: 999px;"><img src="https://community.squareup.com/t5/image/serverpage/image-id/56326i63120A10471C0127/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot 2026-09-15 at 5.01.34 PM.png" alt="Screenshot 2026-09-15 at 5.01.34 PM.png" /></span></P> Wed, 16 Sep 2026 16:08:17 GMT sharedpalette 2026-09-16T16:08:17Z https://community.squareup.com/t5/Orders-Menu-Items-Catalog/quot-The-input-provided-was-invalid-quot-error-message-on/m-p/849494#M23790 <P>Hi all, I'm setting up my Square Online shop and keep running into this issue: when clicking the CTA button on an item detail page, I get the error message "The input provided was invalid."<BR /><BR />This is happening across different item types (events, physical goods, and "other"). I have double checked all the settings I can think of and nothing seems like the obvious answer for what is going wrong here.</P><P>&nbsp;</P><P>Any thoughts?</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2026-09-15 at 5.01.34 PM.png" style="width: 999px;"><img src="https://community.squareup.com/t5/image/serverpage/image-id/56326i63120A10471C0127/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot 2026-09-15 at 5.01.34 PM.png" alt="Screenshot 2026-09-15 at 5.01.34 PM.png" /></span></P> Wed, 16 Sep 2026 16:08:17 GMT https://community.squareup.com/t5/Orders-Menu-Items-Catalog/quot-The-input-provided-was-invalid-quot-error-message-on/m-p/849494#M23790 sharedpalette 2026-09-16T16:08:17Z