thread Re: "Not Currently Accepting Orders" - I have done everything in Orders, Menu Items, Catalog & Fulfilment

"Not Currently Accepting Orders" - I have done everything

AV100 — Sun, 30 Aug 2026 13:12:26 GMT

Suddenly all the items in my online store say that our store is not currently accepting orders, and that orders resume on (the date our physical store is open again).

I have read multiple threads about this, I have done EVERY. SINGLE. THING. that has been suggested. I have compared my other Square store (which works perfectly) to this one and every single setting is the same.

Our event is less than 4 weeks away and this is peak ordering time. I am getting multiple complaints and we are losing out on orders.

Yes, I've toggled the "accept orders", I've unpublished and waited then republished, I've updated our location, I've tried so many things and nothing works. Many people seem to have experienced this, how to fix it???? I am desperate.

Re: "Not Currently Accepting Orders" - I have done everything

tulanejeff — Mon, 31 Aug 2026 19:34:36 GMT

Are you using Menus for your online store?

I have seen this happen when the hours are restricted at the Menu level.

The order times should set via your location's Online Order settings for pickup and delivery.

Re: "Not Currently Accepting Orders" - I have done everything

tulanejeff — Mon, 31 Aug 2026 19:38:10 GMT

If you have your location hours restricted until your store reopens, you may not be able to place orders.

Can you set restricted (blackout) dates for the days from now until your reopen and then have the regular store hours set for your open days?