thread Re: Square Photo Studio keeps asking me to purchase photos? in Orders, Menu Items, Catalog & Fulfilment

Square Photo Studio keeps asking me to purchase photos?

VinceTier — Sat, 20 Sep 2025 10:10:35 GMT

I thought Sq photo studio was free. It keeps asking me to buy photos post AI processing. Is that correct or is my phone compromised.

Re: Square Photo Studio keeps asking me to purchase photos?

JJ_ — Tue, 25 Jun 2024 14:36:01 GMT

Hello there @VinceTier

I am unaware of any actions that could charge a cost to our Sellers in the Photo Studio app. Would you mind sharing a screenshot of what that prompt looks like?

Re: Square Photo Studio keeps asking me to purchase photos?

VinceTier — Wed, 26 Jun 2024 16:48:09 GMT

trying to post a picture but it is telling me I can't drop a image .. not authorized... but basically a screen pops up that says purchase 40 images for $8.00, next line says 100 images $15.00 etc..

Re: Square Photo Studio keeps asking me to purchase photos?

MayaP — Wed, 26 Jun 2024 22:44:50 GMT

Hello @VinceTier, can you sign out and back into Seller Community? Also, try using an incognito browser. Are you still not able to upload a picture?

Re: Square Photo Studio keeps asking me to purchase photos?

MPDC — Tue, 17 Sep 2024 20:35:08 GMT

This also happens to us. It asks us to buy them. It says there's a limit of how many free images you can generate.