https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Can-a-customer-update-or-change-a-bad-review-after-the-problem/m-p/736798#M2350 <P dir="auto" style="margin: 0;">Hi <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/676606">@Mynnflynn</a>, thanks for posting and welcome to the Community <span class="lia-unicode-emoji" title=":waving_hand:">👋</span>.</P> <P dir="auto" style="margin: 0;">&nbsp;</P> <P dir="auto" style="margin: 0;">Unfortunately, it is not possible for customers to edit their feedback. This would be a feature request, which you can file <A href="https://www.sellercommunity.com/t5/Feature-Requests/ct-p/Beta-Feature-Requests" target="_blank" rel="noopener">here</A>. However, note that feedback is only visible on your Dashboard and is not public.<BR /><BR />Let me know if there's anything else I can help you with.</P> Tue, 25 Jun 2024 08:03:55 GMT Lou8 2024-06-25T08:03:55Z https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Can-a-customer-update-or-change-a-bad-review-after-the-problem/m-p/736572#M2349 <P>Can a customer update or change a bad review after the problem has been resolved? Customer and I worked to resolve the problem, but she can't get back to the review to update it. How can I tell her to proceed?</P> Sat, 20 Sep 2025 10:10:30 GMT https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Can-a-customer-update-or-change-a-bad-review-after-the-problem/m-p/736572#M2349 Mynnflynn 2025-09-20T10:10:30Z https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Can-a-customer-update-or-change-a-bad-review-after-the-problem/m-p/736798#M2350 <P dir="auto" style="margin: 0;">Hi <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/676606">@Mynnflynn</a>, thanks for posting and welcome to the Community <span class="lia-unicode-emoji" title=":waving_hand:">👋</span>.</P> <P dir="auto" style="margin: 0;">&nbsp;</P> <P dir="auto" style="margin: 0;">Unfortunately, it is not possible for customers to edit their feedback. This would be a feature request, which you can file <A href="https://www.sellercommunity.com/t5/Feature-Requests/ct-p/Beta-Feature-Requests" target="_blank" rel="noopener">here</A>. However, note that feedback is only visible on your Dashboard and is not public.<BR /><BR />Let me know if there's anything else I can help you with.</P> Tue, 25 Jun 2024 08:03:55 GMT https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Can-a-customer-update-or-change-a-bad-review-after-the-problem/m-p/736798#M2350 Lou8 2024-06-25T08:03:55Z