thread Re: ITEM COST DOES NOT UPDATE WHEN RECEIVING INVENTORY in Orders, Menu Items, Catalog & Fulfilment

ITEM COST DOES NOT UPDATE WHEN RECEIVING INVENTORY

MountainHouse — Tue, 24 Mar 2026 16:24:27 GMT

Second time posting on same issue. When you receive stock with the new interface that came out about 2 months ago on the PC Square Dashboard, the cost of the item does not update on items that don't have variations. For example, I have zero stock on a candle that last cost $10. When I receive stock to replenish and the cost is now $10.50, the items cost stays at the old price. If you look at stock history it is correct though. Also if the item has variations and you receive more stock the cost DOES UPDATE. Only items without variations are affected. This seems to happen every time they mess with the layout of the Dashboard.

@_Violet

Re: ITEM COST DOES NOT UPDATE WHEN RECEIVING INVENTORY

MountainHouse — Tue, 24 Mar 2026 16:26:56 GMT

@Sammie_C

Re: ITEM COST DOES NOT UPDATE WHEN RECEIVING INVENTORY

yesplasticfree — Sat, 25 Apr 2026 16:00:27 GMT

We are actually noticing a similar thing, but for us it doesnt seem dependent on whether or not the item has variations. Instead, it depends entirely on *where* we receive the stock -- that is, on which screen we receive the stock.

If we are in our Item Library and click on a variation from the main listing (rather than clicking on and opening the item), a small "Edit Variationo" popup box comes up; if we receive stock there, the unit price properly updates in the item.

If, instead, we click on the item, navigate to Variations, and receive stock there ... the unit price does not get updated in the item.

In both cases, History always shows the correct unit costs.

Re: ITEM COST DOES NOT UPDATE WHEN RECEIVING INVENTORY

MountainHouse — Sat, 25 Apr 2026 16:28:43 GMT

You are exactly right! You did a better job of explaining it! 🙂 I sure wish square would fix this!!!