https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Hold-Fire-Courses-Bug-Square-for-Restaurants/m-p/839051#M23116 <P>We use Square for Restaurant (Handheld) with enabled Course Management and disabled Gold/Fire Courses. </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_0055.PNG" style="width: 999px;"><img src="https://community.squareup.com/t5/image/serverpage/image-id/55305i62B676DFB305FB14/image-size/large?v=v2&amp;px=999" role="button" title="IMG_0055.PNG" alt="IMG_0055.PNG" /></span></P><P> </P><P>Cart sort is&nbsp;enabled by seats.</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_0056.PNG" style="width: 999px;"><img src="https://community.squareup.com/t5/image/serverpage/image-id/55308iA767659FFE8965F9/image-size/large?v=v2&amp;px=999" role="button" title="IMG_0056.PNG" alt="IMG_0056.PNG" /></span></P><P> </P><P>&nbsp;</P><P>When the item is added, a "Held/Fired" option is not visible in Square POS.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_0057.jpg" style="width: 406px;"><img src="https://community.squareup.com/t5/image/serverpage/image-id/55309iC0FFC314A0064F78/image-dimensions/406x558?v=v2" width="406" height="558" role="button" title="IMG_0057.jpg" alt="IMG_0057.jpg" /></span></P><P>&nbsp;</P><P>&nbsp;</P><P>But when additional items are sent to the fired course, it is marked as "Held" but there is no option to fire that course because the Holding &amp; Firing courses setting is disabled.</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="WhatsApp Image 2026-03-23 at 15.57.34 (1).jpeg" style="width: 377px;"><img src="https://community.squareup.com/t5/image/serverpage/image-id/55311i9C7FC3A8A72EA18B/image-dimensions/377x503?v=v2" width="377" height="503" role="button" title="WhatsApp Image 2026-03-23 at 15.57.34 (1).jpeg" alt="WhatsApp Image 2026-03-23 at 15.57.34 (1).jpeg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="WhatsApp Image 2026-03-23 at 15.57.34.jpeg" style="width: 379px;"><img src="https://community.squareup.com/t5/image/serverpage/image-id/55310i667F3B4221259C1A/image-dimensions/379x505?v=v2" width="379" height="505" role="button" title="WhatsApp Image 2026-03-23 at 15.57.34.jpeg" alt="WhatsApp Image 2026-03-23 at 15.57.34.jpeg" /></span></P><P>&nbsp;</P><P>This bug is messing with the working flow for our restaurant. When we need to add an item to the fired course, it will just appear gray and will not be visible.&nbsp;</P> Mon, 23 Mar 2026 23:02:11 GMT kozak_langley 2026-03-23T23:02:11Z https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Hold-Fire-Courses-Bug-Square-for-Restaurants/m-p/839051#M23116 <P>We use Square for Restaurant (Handheld) with enabled Course Management and disabled Gold/Fire Courses. </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_0055.PNG" style="width: 999px;"><img src="https://community.squareup.com/t5/image/serverpage/image-id/55305i62B676DFB305FB14/image-size/large?v=v2&amp;px=999" role="button" title="IMG_0055.PNG" alt="IMG_0055.PNG" /></span></P><P> </P><P>Cart sort is&nbsp;enabled by seats.</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_0056.PNG" style="width: 999px;"><img src="https://community.squareup.com/t5/image/serverpage/image-id/55308iA767659FFE8965F9/image-size/large?v=v2&amp;px=999" role="button" title="IMG_0056.PNG" alt="IMG_0056.PNG" /></span></P><P> </P><P>&nbsp;</P><P>When the item is added, a "Held/Fired" option is not visible in Square POS.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_0057.jpg" style="width: 406px;"><img src="https://community.squareup.com/t5/image/serverpage/image-id/55309iC0FFC314A0064F78/image-dimensions/406x558?v=v2" width="406" height="558" role="button" title="IMG_0057.jpg" alt="IMG_0057.jpg" /></span></P><P>&nbsp;</P><P>&nbsp;</P><P>But when additional items are sent to the fired course, it is marked as "Held" but there is no option to fire that course because the Holding &amp; Firing courses setting is disabled.</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="WhatsApp Image 2026-03-23 at 15.57.34 (1).jpeg" style="width: 377px;"><img src="https://community.squareup.com/t5/image/serverpage/image-id/55311i9C7FC3A8A72EA18B/image-dimensions/377x503?v=v2" width="377" height="503" role="button" title="WhatsApp Image 2026-03-23 at 15.57.34 (1).jpeg" alt="WhatsApp Image 2026-03-23 at 15.57.34 (1).jpeg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="WhatsApp Image 2026-03-23 at 15.57.34.jpeg" style="width: 379px;"><img src="https://community.squareup.com/t5/image/serverpage/image-id/55310i667F3B4221259C1A/image-dimensions/379x505?v=v2" width="379" height="505" role="button" title="WhatsApp Image 2026-03-23 at 15.57.34.jpeg" alt="WhatsApp Image 2026-03-23 at 15.57.34.jpeg" /></span></P><P>&nbsp;</P><P>This bug is messing with the working flow for our restaurant. When we need to add an item to the fired course, it will just appear gray and will not be visible.&nbsp;</P> Mon, 23 Mar 2026 23:02:11 GMT https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Hold-Fire-Courses-Bug-Square-for-Restaurants/m-p/839051#M23116 kozak_langley 2026-03-23T23:02:11Z