thread Conversational Modifier Bug in Orders, Menu Items, Catalog & Fulfilment

Conversational Modifier Bug

oliviaddi — Mon, 02 Mar 2026 21:30:05 GMT

Hi there- I encountered a bug about a month ago. Once conversational modifiers were enabled on a modifier set and attached to an item in the Dashboard, even when toggling to enable/disable, they would not revert back to quantity/selection modifiers on the POS terminal.

Has anyone else encountered this?

Has it been fixed?

Re: Conversational Modifier Bug

Donnie-M — Mon, 02 Mar 2026 21:40:08 GMT

@oliviaddi Are you talking about taking orders on the terminal itself? Sounds like it might have to do with the interaction of conversational modifiers and the restaurants version of the app vs. point of sale version.

Re: Conversational Modifier Bug

oliviaddi — Mon, 02 Mar 2026 21:47:00 GMT

I'm talking about building an item, and adding the modifier in the Dashboard. When you enable or disable it, it stays stuck as a conversational modifier on the POS- terminal, yes.

I can't get them to go away.

Re: Conversational Modifier Bug

oliviaddi — Mon, 02 Mar 2026 21:47:43 GMT

And specifically in Square for Restaurants. So Add/No/Extra/Lite etc.

Re: Conversational Modifier Bug

Donnie-M — Tue, 03 Mar 2026 12:40:22 GMT

@oliviaddi ok, I'll try to take a look at it on my end and se what it does and get back to you.

Re: Conversational Modifier Bug

oliviaddi — Wed, 04 Mar 2026 17:12:20 GMT

Did you find the bug? When I tested this today- it had been fixed. Well, if you saw or did anything, thank you so much! I recently posted a feature request regarding conversational mods, regarding adding value fields in addition to the price for adding an add on- we need a price for EXTRA! Send the word out! Thank you so much.