Purchase Order Import Issue

kjc2 — Wed, 11 Feb 2026 15:42:29 GMT

When uploading the purchase order template with the data entered, I get an error message saying the data fields are empty. The template is up to date and all data points are entered.

I have used this template and upload feature for years and the error message started last Thursday or Friday, I had uploaded prior in the week successfully.

Has anyone else had this issue pop up?

Re: Purchase Order Import Issue

Summer2024 — Wed, 11 Feb 2026 23:12:43 GMT

Hi, @kjc2 !

Are you still getting this error message? Could you try clearing your browsers cache and uploading the purchase order in an incognito window?

Let me know if this works.

thread Purchase Order Import Issue in Orders, Menu Items, Catalog & Fulfilment

Purchase Order Import Issue

Re: Purchase Order Import Issue