thread Search is not wildcard by default? in Orders, Menu Items, Catalog & Fulfilment

Search is not wildcard by default?

LaCyclerie — Fri, 06 Feb 2026 20:58:13 GMT

Hello,

When searching an item (or article) on the web interface or within the app on an iPad with Square stand, the software won't return result unless there is an exact match! This makes it really hard to find things.

For exemple, I have an item named:

"8 vitesses - KMC - Z8.1 (compatible 6-7-8 vitesses) - Babac 46605"

If I search 8.1, software return NOTHING.

I I search Z8.1, I get a result.

This should not happend like this. Make it "wildcard" by default!

Ipad Square 6.92.2so

OS iOS 18.6.2

Please advise.

Claude

Updating Media

Re: Search is not wildcard by default?

MayaP — Mon, 09 Feb 2026 22:52:53 GMT

Hey @LaCyclerie — thanks for flagging this!

I was able to reproduce the issue on my end and can see how inconvenient that would be. I’m going to dig into this further and will follow up with what I find.

Re: Search is not wildcard by default?

MayaP — Fri, 13 Feb 2026 19:55:43 GMT

I was able to get a bit more insight on this. If “8 vit” appears within other item names or descriptions, it would be expected for those items to show up in search results as well.

Are you noticing results that don’t partially match the search term at all? Also, has search behaved differently in the past? If so, it would be really helpful to know roughly when you first noticed the change.

@LaCyclerie

Re: Search is not wildcard by default?

LaCyclerie — Fri, 13 Feb 2026 21:17:24 GMT

Thanks for looking into this.

Typing "8.1" returns nothing, as mentioned:
https://drive.google.com/file/d/1GcMmsvmFrIDlrpdtzGMQy8qi7rB9bJ0Q/view?usp=sharing

Typing "8." returns a lot of items, including the Z8.1 we are looking for in the initial example:
https://drive.google.com/file/d/1BH5dS-fZnO66BADXcklbBv7uG-ZbuskN/view?usp=drive_link

Typing "8 vit" also returns a lot of results, including items that don’t have an "8" in the name (which is fine, since "8" may be in the SKU, GTIN, or description, but I’m not sure which field the system is using to return the results):
https://drive.google.com/file/d/1okQW1qt-L8nFLfxBUG8Fu9E15lVVDSZJ/view?usp=drive_link

It also returns items that include the word "vitesse", or numbers in the hundreds that contain an "8" somewhere in the description:
https://drive.google.com/open?id=1djKgafKFnsQUPnUQQTDIBx-SicNG8Iby&usp=drive_fs

Item details screen:
https://drive.google.com/open?id=11bhskhcXUPG2MjZ_LNbkDy9D0I-lpMvz&usp=drive_fs

It’s hard to tell when the “wildcard” behavior changed. Maybe I just noticed it recently, but I do recall search being easier in the past.