thread Re: Meta Commerce Changes and New checkout requirement in Orders, Menu Items, Catalog & Fulfilment

Meta Commerce Changes and New checkout requirement

TheShopbyBSA — Sat, 20 Sep 2025 09:32:53 GMT

Now on Meta Commerce, it is saying that checkout will no longer happen on the meta side, but it will redirect to my checkout url. The problem is that my square items are set up with shipping or pickup in the individual item screen not on the checkout screen. So, if I link the url to my checkout screen, nothing shows up.

Does anyone have experience with updating this. It looks like we have 2 weeks to figure it out for square.

Re: Meta Commerce Changes and New checkout requirement

Summer2024 — Wed, 13 Aug 2025 21:35:40 GMT

Hi, @TheShopbyBSA ! Welcome to the Square Community!

This change with meta has been pretty frustrating for some Square sellers. I will provide instructions below for what you need to do in order to continue with Meta Commerce. 😁

Instead of linking to your general checkout screen, you need to link each product in Meta to its exact Square item page, where customers can choose pickup/shipping and add it to their cart.

Go to your Square Online dashboard
Navigate to Items > Site Items
Click on an item and view it on your live site
Copy the URL of that individual item page

Use that product-specific URL as the “checkout” or “Buy Now” link in your Meta Commerce Manager.

Example: https://yourstorename.square.site/product/your-product-name/12345678

Make Sure the Item Page Supports Pickup/Shipping

Since the checkout options depend on what’s enabled per item, make sure:

The item has shipping or pickup enabled in its settings
Any variations (size, color, etc.) are also properly configured

Let me know if you have any questions about doing this. I hope this helps!

Re: Meta Commerce Changes and New checkout requirement

TBHCreations — Tue, 19 Aug 2025 01:19:25 GMT

Hey Summer2024,

I've been poking around and trying to setup my website the same way as in this thread but I have not found a solution. The Commerce Manager demands for a specific checkout URL that must be able to take in the product IDs and coupons that are in Facebook. When I enter an item's specific buy link into the URL, I am limited to only that one item. The Commerce Manager's site prompts to test with at least 2 different items from your shop to see if the checkout indeed added the custom IDs for the items, their quantities, and coupons (if any). So when I entered that one specific link checkout for the one item, and tested it with my other items, it redirected me to only the one specific checkout link. Unless I am doing something wrong I'd like to get your opinion on this to see how this can be resolved.

Thank you kindly,

Gibran Ventura

Re: Meta Commerce Changes and New checkout requirement

Collareta25 — Wed, 10 Sep 2025 17:44:19 GMT

I have the same issues and the responses here are useless.

Re: Meta Commerce Changes and New checkout requirement

PakGrocery — Thu, 18 Sep 2025 11:18:18 GMT

Hi TBHCreations,
We are facing same issue. Let us know in case you find the solution to your problem.

Re: Meta Commerce Changes and New checkout requirement

DinaLRosenberg — Thu, 18 Sep 2025 12:00:27 GMT

I wish we could get our products on Meta- it's really disturbing.

Re: Meta Commerce Changes and New checkout requirement

julesbytheseasb — Thu, 09 Oct 2025 17:24:21 GMT

OMG, going crazy. this is ridiculous. have we figured this out yet. doing one by one is insane. help

Re: Meta Commerce Changes and New checkout requirement

Collareta25 — Thu, 09 Oct 2025 17:51:52 GMT

Square doesn't care. I'm in the same boat, wasted hours on the phone too—nothing. It's like talking to a wall.

Re: Meta Commerce Changes and New checkout requirement

SunshineSage — Wed, 15 Oct 2025 21:19:19 GMT

Unfortunately this solution did not pass through their Checkout URL validator for me. And they only let you "check" a couple of URLs. What option is Square coming up with for companies that have hundreds of items impacted by this Meta change? Is there a timeline for a Square integration fix to meet the new Meta requirements? (and I've been through support - passed through 6 people to only be told that I need to go back to Meta and if Meta says it's Square to come back with why Meta thinks it is....I disagree as Square is site sending data across and the data isn't getting processed properly based on the new requirements...otherwise the integration would work)

Re: Meta Commerce Changes and New checkout requirement

steph8239 — Wed, 22 Oct 2025 00:25:48 GMT

This is my last straw with using Square, it's literally costing all of us money. Shopify users don't have to deal with any of this, whenever you want to upload your products on another selling platform like Tiktok shop or Faire, there's always a link to connect your shop directly when you have a Shopify store. With us we have to upload each product individually because we never get to link directly. I spent hours setting up my Instagram shop and then to get to the last step and not be able to create a checkout page is so frustrating. I'm switching away from Square asap, I'm done.

Re: Meta Commerce Changes and New checkout requirement

BWMiller — Sat, 06 Dec 2025 16:31:11 GMT

Has there been a fix created yet?

Re: Meta Commerce Changes and New checkout requirement

dandylion7 — Tue, 27 Jan 2026 23:07:08 GMT

bumping because I am having the same issue. Started trying to do this back in the summer, now it is January 2026 and trying again.

Re: Meta Commerce Changes and New checkout requirement

SunshineSage — Fri, 06 Feb 2026 16:28:13 GMT

This doesn't work. There are other threads in the community that provide the specific solution that Meta requires. Meta now passes a dynamic URL that includes product ID, quantity, discounts and Square's checkout feature is unable to accept this code. I have spent over a dozen hours between Meta and Square to identify if there is a solution forthcoming. The closest I got was that Square realizes the problem may not be on the Meta side, engineering is aware of it (and then I was cut off from support). I contacted a couple of developers to see what the cost of developing the code needed would be to pass an order from FB/Insta over to my shop...and the broad range was $1500 up to $5000. As a micro business, I don't have that kind of money to spend on a feature that promoted by Square to work. I see several items under development for services and restaurants. How about helping all of us as every retail/service/restaurant that use BOTH Square POS and Square's website builder no longer can sell on FB/Insta without a significant personal investment.

Re: Meta Commerce Changes and New checkout requirement

gloriajae — Thu, 23 Apr 2026 02:52:04 GMT

We're in April of 2026 and I take it, still no reply. I'm seriously getting ready to leave Square. Too many limitations and they are not addressing this issue, it seems.