Bug alert: Add From Item Library button disappears

SmartyPantsJane — Tue, 01 Feb 2022 14:36:36 GMT

To Whom It May Concern:

I've found over the past 2 weeks-ish, when I'm working on adding new items to my online store:

After I add new items and go in to add more pictures or add them to categories or something, when I go back to the main screen where I would click "Add From Item Library," that button has disappeared. I have to refresh the page, and then there it is again!

Anyone else experiencing this?

This is obviously a bug of some sort that arose after some minor code change was made, but it's creating extra steps and hurting my efficiency, so I hope you're able to fix it.

Thank you!

Re: Bug alert: Add From Item Library button disappears

BernadetteA — Thu, 03 Feb 2022 23:46:32 GMT

Thanks for posting, @SmartyPantsJane

This definitely sounds like it could be a bug. I recommend reaching out to the support team here since a rep will need to troubleshoot this one on one with you to recreate the issue. They will also be able to escalate the issue further if needed.

They will most likely ask you what browser and version you are using, which you can find here.

thread Bug alert: Add From Item Library button disappears in Orders, Menu Items, Catalog & Fulfilment

Bug alert: Add From Item Library button disappears

Re: Bug alert: Add From Item Library button disappears