https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Saved-Tickets-now-visible-in-Order-Manager-HELP/m-p/828917#M22378 <P>This morning, 12/16, I opened the Order Manager to check for online orders that may have come in last night and I discovered that our client accounts and upcoming catering orders, which we save under Tickets, are all marked as Active orders and visible in our Order Manager! This could prove catastrophic for us. What changed overnight and is this a glitch or to be expected, moving forward?</P> <P>&nbsp;</P> <P><a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/139183">@isabelle</a>&nbsp;</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_0102.png"><img src="https://community.squareup.com/t5/image/serverpage/image-id/54232i1484081E3C9C2F23/image-size/medium?v=v2&amp;px=400" alt="IMG_0102.png" title="IMG_0102.png" /></span></P> <P> </P> <P> </P> Tue, 16 Dec 2025 16:41:52 GMT MAXSDELI 2025-12-16T16:41:52Z https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Saved-Tickets-now-visible-in-Order-Manager-HELP/m-p/828917#M22378 <P>This morning, 12/16, I opened the Order Manager to check for online orders that may have come in last night and I discovered that our client accounts and upcoming catering orders, which we save under Tickets, are all marked as Active orders and visible in our Order Manager! This could prove catastrophic for us. What changed overnight and is this a glitch or to be expected, moving forward?</P> <P>&nbsp;</P> <P><a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/139183">@isabelle</a>&nbsp;</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_0102.png"><img src="https://community.squareup.com/t5/image/serverpage/image-id/54232i1484081E3C9C2F23/image-size/medium?v=v2&amp;px=400" alt="IMG_0102.png" title="IMG_0102.png" /></span></P> <P> </P> <P> </P> Tue, 16 Dec 2025 16:41:52 GMT https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Saved-Tickets-now-visible-in-Order-Manager-HELP/m-p/828917#M22378 MAXSDELI 2025-12-16T16:41:52Z https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Saved-Tickets-now-visible-in-Order-Manager-HELP/m-p/828994#M22381 <P>Figured it out with some help from Brianne in customer support.</P> Tue, 16 Dec 2025 22:32:42 GMT https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Saved-Tickets-now-visible-in-Order-Manager-HELP/m-p/828994#M22381 MAXSDELI 2025-12-16T22:32:42Z