thread Re: Need to edit default info in Order Confirmation Email in Orders, Menu Items, Catalog & Fulfilment

Need to edit default info in Order Confirmation Email

SparrowFarms — Thu, 17 Dec 2020 03:47:58 GMT

Given the limitations in setting a weekly delivery day while maintaining 12hr/7day pickup availability with a 5hour-1 day fulfillment, I absolutely need to be able to remove the delivery date and time from the order screen and subsequent confirmation email. I can communicate the delivery days to my customers on the Website but these screens get in the way of being consistent.

Re: Need to edit default info in Order Confirmation Email

ashc — Fri, 18 Dec 2020 12:34:38 GMT

Heya @SparrowFarms and welcome to the Community!

Go to your Square Online Dashboard for Weebly ----> Email Setup ---> Go down to i.e. Order Confirmation ---> Click on the 3 dots to the right ----> Edit E-Mail.

There is a complete e-mail editor with links for social media, logos, header messages. There are a few fields that you cannot edit that are required on the e-mail (I.E. Pickup instructions are pulled from where you have it put in for in store pickup etc.)

So you can tailor your automatic online e-mails to suit your orders add custom info, links to your website etc.

Hope this helps you get the look/information you want to your customers.

Re: Need to edit default info in Order Confirmation Email

SparrowFarms — Fri, 18 Dec 2020 16:05:23 GMT

That's exactly the issue. I need the mandatory elements to be removable. The way that I need to work around the issue with Pickup vs. Delivery dates, the system will always give a delivery date that is too far out and I would like to simply manually input the correct delivery schedule in the email template.

Re: Need to edit default info in Order Confirmation Email

SparrowFarms — Mon, 21 Dec 2020 15:18:59 GMT

@ashc any input to my last clarification??