thread Re: Is there a way to change an uncategorized item to a category after the sale transaction? in Orders, Menu Items, Catalog & Fulfilment

Is there a way to change an uncategorized item to a category after the sale transaction?

covermeyer — Wed, 07 Sep 2016 23:54:52 GMT

After a completed sale is there a way to correct the uncategorized sale into the correct category?

Re: Is there a way to change an uncategorized item to a category after the sale transaction?

Sean — Wed, 07 Sep 2016 23:54:37 GMT

@covermeyer - While I definitely understand how this would be a useful feature, we don't currently support the ability to edit any details related to a sale after it is completed. I'll be sure to pass along your feature request to our product liaison team!

PS) If my answer solved your problem, would you mind marking it as "Best Answer"? That'll help the rest of the community find what they're looking for. If not, just write back, and I'll continue to help. Thanks!

Re: Is there a way to change an uncategorized item to a category after the sale transaction?

RJHoney — Fri, 11 Nov 2016 14:02:20 GMT

May I add my desire for you to add this feature? It would be very useful. There are times when making a sale I don't have the time to create a new category so it gets 'Uncategorized'. There are now several related 'Uncategorized' I'd like to create and move into this new one.

Re: Is there a way to change an uncategorized item to a category after the sale transaction?

AspenOUT — Sun, 22 Jan 2017 20:23:58 GMT

I too would like this feature. When sales associates forget to cick the category or item, it now makes reports almost useless if I can't correct it. No one is asking to change amounts or payment information.

Re: Is there a way to change an uncategorized item to a category after the sale transaction?

EJ_ — Mon, 23 Jan 2017 20:15:14 GMT

@AspenOUT I can see how this feature request would come in handy if that's a common issue you run into with reporting.

Nothing new on this at this time, but if anything changes we'll be sure to update everyone!

Re: Is there a way to change an uncategorized item to a category after the sale transaction?

bigmamas — Wed, 15 Feb 2017 21:27:54 GMT

This feature would help so much with our store. It would make reporting so much easier and take the stress away from store clerks that make a mistake.

Re: Is there a way to change an uncategorized item to a category after the sale transaction?

SpiritMedium — Mon, 27 Mar 2017 00:51:42 GMT

Has there been any progress on the changing of categories after a sale has been completed?

Re: Is there a way to change an uncategorized item to a category after the sale transaction?

Spenser — Wed, 29 Mar 2017 21:21:41 GMT

Not at this time, @SpiritMedium. This isn't currently a feature we're developing but we'll update you here if that changes in the future. Thanks for posting!

Re: Is there a way to change an uncategorized item to a category after the sale transaction?

drg42 — Sun, 30 Apr 2017 18:29:33 GMT

Adding our voice to the thread to PLEASE add this feature. We have young volunteers working our sporting events and sometimes they forget the instruction to always use the categories we have set up. After each event I can often deduce the correct categories by salesperson and purchase price and would LOVE to update the transactions in order to keep clean books. Thanks.

Re: Is there a way to change an uncategorized item to a category after the sale transaction?

Sean — Sun, 30 Apr 2017 20:05:21 GMT

Thanks for taking the time to share your feedback, @drg42. I'll be sure to forward along to our product liaison team! Hope you're enjoying your weekend. 🙂

Re: Is there a way to change an uncategorized item to a category after the sale transaction?

drg42 — Sun, 30 Apr 2017 20:57:21 GMT

Great, thanks!

Re: Is there a way to change an uncategorized item to a category after the sale transaction?

nishasupahan — Mon, 08 May 2017 04:25:53 GMT

YES! Us too with everything everyone has said. I can't keep clean books without being able to change the item (not the price)! It would be SO HELPFUL!

Re: Is there a way to change an uncategorized item to a category after the sale transaction?

localshops1 — Sat, 03 Jun 2017 05:56:41 GMT

YES, the option to update uncategorized would be extremely useful. Or at least to be able to set note/reminder of what the sale was for. Thanks!!

Re: Is there a way to change an uncategorized item to a category after the sale transaction?

Kpay — Mon, 05 Jun 2017 23:31:00 GMT

@nishasupahan and @localshops1 - thanks for posting here, we'll make sure our product team knows how useful this would be! We'll update here when we have more to share. 👍

Re: Is there a way to change an uncategorized item to a category after the sale transaction?

jewelandvine — Sat, 02 Sep 2017 00:15:12 GMT

Hi,

it would be so helpful if we could change the category of an item after the sale.....

thank you!!!!!!

Re: Is there a way to change an uncategorized item to a category after the sale transaction?

woodboxstudios — Sat, 13 Jan 2018 00:21:41 GMT

We are adding our names to the list of folks who need this functionality

Re: Is there a way to change an uncategorized item to a category after the sale transaction?

EJ_ — Mon, 15 Jan 2018 21:28:24 GMT

Thanks for sharing your interest around this @woodboxstudios

Can you provide some detail on how this would help your business and how you would use it?

Re: Is there a way to change an uncategorized item to a category after the sale transaction?

Gallerygirl68 — Mon, 05 Feb 2018 20:24:15 GMT

I too need this feature!!

Dauna

Re: Is there a way to change an uncategorized item to a category after the sale transaction?

marcela_m — Thu, 08 Feb 2018 20:18:41 GMT

It shouldn't be that difficult, I'm beeginning to use categories and want to organize my reports, but they will still show up as uncategorized which basically is useless, as you will need to do it by hand. Definitely that option shoud improve the report management, the value for obvious reasons the value shouldn't be editable but the category or description should be.

Re: Is there a way to change an uncategorized item to a category after the sale transaction?

esidney — Tue, 06 Mar 2018 17:17:30 GMT

Adding our voice to ask for this feature too.

We're mobile so whether it's slow internet or no internet, sometimes our inventory doesn't update when a customer makes their first order. If we have a new item in our store, we'll just sell it to them uncategorized and then try to rememeber what it was for. It screws up our reports when it happens.