https://community.squareup.com/t5/Orders-Menu-Items-Catalog/quot-Error-Loading-Transactions-quot-when-searching-by-item/m-p/825583#M21427 <P>For the last month or two, I've noticed that quite often when I search transaction history for a certain item, I get an error result that says "error loading transactions." I have two different businesses that both use Square, and this happens at both businesses and on various devices. (Not counting the Square register, which I know for some reason does not allow you to search transactions by item -- but that's another thread/complaint/request.)&nbsp;</P><P>&nbsp;</P><P>This happens on both ipads and my iphone app. I'd say it happens about 30% of the time and is quite frustrating!&nbsp; Anyone else experiencing this or know if there's a fix?&nbsp;</P><P>&nbsp;</P><P>Thank you.&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_0378 3.PNG" style="width: 461px;"><img src="https://community.squareup.com/t5/image/serverpage/image-id/53856i976C21B9E177C5BA/image-size/large?v=v2&amp;px=999" role="button" title="IMG_0378 3.PNG" alt="IMG_0378 3.PNG" /></span></P> Tue, 18 Nov 2025 15:23:54 GMT amandaemac 2025-11-18T15:23:54Z https://community.squareup.com/t5/Orders-Menu-Items-Catalog/quot-Error-Loading-Transactions-quot-when-searching-by-item/m-p/825583#M21427 <P>For the last month or two, I've noticed that quite often when I search transaction history for a certain item, I get an error result that says "error loading transactions." I have two different businesses that both use Square, and this happens at both businesses and on various devices. (Not counting the Square register, which I know for some reason does not allow you to search transactions by item -- but that's another thread/complaint/request.)&nbsp;</P><P>&nbsp;</P><P>This happens on both ipads and my iphone app. I'd say it happens about 30% of the time and is quite frustrating!&nbsp; Anyone else experiencing this or know if there's a fix?&nbsp;</P><P>&nbsp;</P><P>Thank you.&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_0378 3.PNG" style="width: 461px;"><img src="https://community.squareup.com/t5/image/serverpage/image-id/53856i976C21B9E177C5BA/image-size/large?v=v2&amp;px=999" role="button" title="IMG_0378 3.PNG" alt="IMG_0378 3.PNG" /></span></P> Tue, 18 Nov 2025 15:23:54 GMT https://community.squareup.com/t5/Orders-Menu-Items-Catalog/quot-Error-Loading-Transactions-quot-when-searching-by-item/m-p/825583#M21427 amandaemac 2025-11-18T15:23:54Z https://community.squareup.com/t5/Orders-Menu-Items-Catalog/quot-Error-Loading-Transactions-quot-when-searching-by-item/m-p/825802#M21577 <P>Hey&nbsp;<a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/751095">@amandaemac</a>&nbsp;- Thanks for reaching out to report this issue. I'm reaching out to the team that owns this feature to gain more insight as to what may be causing this.</P> <P>&nbsp;</P> <P>I'll follow up with you here once I gather more info!</P> Wed, 19 Nov 2025 23:44:02 GMT https://community.squareup.com/t5/Orders-Menu-Items-Catalog/quot-Error-Loading-Transactions-quot-when-searching-by-item/m-p/825802#M21577 _Violet 2025-11-19T23:44:02Z