thread Re: Kiosk display - how to order items? in Orders, Menu Items, Catalog & Fulfilment

Kiosk display - how to order items?

MarkSpiegelman — Fri, 14 Nov 2025 17:38:41 GMT

I’ve been using Square for restaurants and have a kiosk in our lobby. Initially, I could categorize items and set the order in which they were displayed, which worked well.

A few months ago, Square introduced their new kiosk software, which had some issues but have since been resolved.

However, I’m still facing an inconvenience for my customers. The items displayed on the kiosk seem to be ordered in the same way they were entered into Square. They don’t follow the categories menu ordering or the POS screen order.

Could anyone please advise me on how to order the items displayed on my kiosk?

Thanks in advance.

Mark

Re: Kiosk display - how to order items?

_Violet — Mon, 17 Nov 2025 22:47:58 GMT

Hi there, @MarkSpiegelman - Thanks for reaching out to us here on the Square Community.

I'm not sure of the answer to this one myself, so I'm going to consult with the Square Kiosk Product Team on this one to get the best answer for you.

I'll reach back out to you here once I gather more info!

Re: Kiosk display - how to order items?

MarkSpiegelman — Mon, 17 Nov 2025 23:00:54 GMT

Much appreciated!