thread Changing address in Orders, Menu Items, Catalog & Fulfilment

Changing address

SydneyWears — Sun, 21 Sep 2025 10:23:09 GMT

The receipt sent to customers from

Square includes my home address. How do you change the address?

Re: Changing address

MJD — Fri, 09 Jul 2021 16:46:13 GMT

Do you want to change physical receipts or email receipts, for POS or Square Online?

Re: Changing address

mediumreadingsm — Sat, 10 Jul 2021 19:32:42 GMT

I have Square online store a d would alsonlike to remove my personal address from my emailed receipts. Is this possible? I have been able to do that with the mobile app checkout but can't seem to do the same for the online store?

Re: Changing address

ashc — Mon, 12 Jul 2021 11:50:02 GMT

Hey @mediumreadingsm and welcome to the Community.

I Googled this for you and found this Support Center article on editing your Online Store emails here.

The edits you can make here are all you'll be able to make for the Online Store.

Re: Changing address

mediumreadingsm — Mon, 12 Jul 2021 14:20:52 GMT

Hello. Thank you for your reply. Unfortunately when I go to edit my Sender Profile, it states " You are legally required to enter physical address so that recipients can recognize you. Recipients will see this address in the footer of your email"

Why, if I only have an online presence should I have to included my personal address? Frustrating.

Re: Changing address

mediumreadingsm — Mon, 12 Jul 2021 15:00:01 GMT

I was able to reach someone from Square. They suggested to change the address in the Email Sender profile to one of your nearest Post Office. That will work for now.