thread Re: Why the message... This store is not yet accepting payments? in Orders, Menu Items, Catalog & Fulfilment

Why the message... This store is not yet accepting payments?

ArlanaC3pottery — Sun, 21 Sep 2025 10:22:20 GMT

I have set up my bank account and items, but when I click on an item, it still says "This store is not yet accepting payments"

Please help

Arlana

Re: Why the message... This store is not yet accepting payments?

BernadetteA — Sat, 18 Dec 2021 00:49:55 GMT

Hi @ArlanaC3pottery

Sorry to hear you are having trouble with your store. Can you please post a link to your site so we can take a look?

Re: Why the message... This store is not yet accepting payments?

ArlanaC3pottery — Tue, 21 Dec 2021 21:25:16 GMT

Yes... please...

My page still is not showing up as secure and my items are not showing as available!

www.creativeclayconnection.ca

Arlana

Re: Why the message... This store is not yet accepting payments?

BernadetteA — Thu, 23 Dec 2021 19:34:18 GMT

Thank you for your patience, @ArlanaC3pottery

I checked the site, and it looks like there was an issue with the SSL which was preventing the items from being available to add to the cart.

Everything should be working properly now, but please let me know if you still see an issue from your end. 😊

Re: Why the message... This store is not yet accepting payments?

ArlanaC3pottery — Sun, 26 Dec 2021 18:55:47 GMT

Yes... it solved the SSL and accpeting payments, but I am still having trouble with the physical items showing as not available? I have put them each as having 1 item available, but it says "status unknown" on both location inventory selections? I am thinking I should remove one of the locations, but not sure why niether of them show as active?

Arlana

Re: Why the message... This store is not yet accepting payments?

BernadetteA — Tue, 28 Dec 2021 16:53:44 GMT

Can you post a link to one of the items on your site that shows this error?

Re: Why the message... This store is not yet accepting payments?

ArlanaC3pottery — Tue, 28 Dec 2021 18:09:02 GMT

Sure... All of the actual physical items say they are "not available"

Here is a link to one of them... why does it say "false" so many times in the URL?

https://www.creativeclayconnection.ca/product/heavenly-angels-with-lights-/19?cp=true&sa=false&sbp=false&q=false&category_id=5

Here is the link to the page that shows all the items

https://www.creativeclayconnection.ca/shop/pottery-for-sale/5

Thank you!

Arlana

Re: Why the message... This store is not yet accepting payments?

BernadetteA — Tue, 28 Dec 2021 19:13:18 GMT

Are you tracking stock on the item? It looks like the first link you posted does not have any stock.

Can you try clicking on the item to edit, then scrolling down to the stock section? Let me know if that doesn't help 😊

Re: Why the message... This store is not yet accepting payments?

ArlanaC3pottery — Wed, 29 Dec 2021 18:09:32 GMT

I have added inventory to all the items, there is only one that has sold and I have marked as such. All the products have 1 added in inventory.

While logging on here, it says that Arlana@C3 is recognized, on the item page, on the track inventory, it shows

Arlana @ C3 Status unknown

I did reply earlier, but my message disappeared?

Arlana

Re: Why the message... This store is not yet accepting payments?

BernadetteA — Fri, 31 Dec 2021 23:59:53 GMT

Can you please reach out to our support team? We have limited access to accounts from this page, and I think it would be best to have a rep work on this with you one on one 😊