Items descriptions showing only partially on receipts

stjeanaubre — Sun, 21 Sep 2025 10:18:17 GMT

Hi!
I write lenghty bilingual item descriptions with care instructions, processes and materials. Item descriptions are enabled for my receipts but, only the first 1-2 lines appear on the receipts. I need all to appear cause they contain important information specific to the purchased item.

What can i do. Manual notes are not an option.

Re: Items descriptions showing only partially on receipts

JJ_ — Fri, 03 Feb 2023 00:21:32 GMT

Welcome to the Seller Community @stjeanaubre

At this time, item descriptions on receipts are limited to a certain amount of characters to prevent long receipts among other reasons. I recommend you submit a Feature Request here. This will help our product team get visibility and track other Sellers with similar interest in your request.

Important: When submitting a request, make sure to include the desired feature, and provide the details of how this feature will help your business succeed (how would you use it and what you expect from it).

thread Items descriptions showing only partially on receipts in Orders, Menu Items, Catalog & Fulfilment

Items descriptions showing only partially on receipts

Re: Items descriptions showing only partially on receipts