thread Re: Purchase orders not working? in Orders, Menu Items, Catalog & Fulfilment

Purchase orders not working?

JTPets — Sun, 21 Sep 2025 10:14:19 GMT

I seem to be having a problem tonight where I cant type into a purchase order?

Anyone else? I rebooted, I deleted the invoice, I created a new one, I could add a few items then bam, stops accepting any keyboard input into the invoice. The browser window is fine.

Re: Purchase orders not working?

Laurie_ — Wed, 14 Feb 2024 05:04:27 GMT

Hi @JTPets,

Thanks for reaching out to flag this with us!

When you say "the browser window is fine", can you confirm which browser version you're currently using?

While we're not receiving reports of any issues with purchase orders, I tend to lean on the Dashboard troubleshooting steps when I'm noticing something isn't quite normal, such as checking for browser updates, or switching to a different browser altogether.

If you're still encountering the issue, please share some more information in your reply, including whether this behavior is consistent across all purchase orders.

Re: Purchase orders not working?

AtelierEM — Tue, 20 Feb 2024 17:25:47 GMT

I have also been having problems with purchase orders since about one week.

I edit the order then save and I get the red bar saying "error saving purchase order"

I even tried not changing anything in the purchase order while I was in Edit, and it still gives me the same error when trying to save.

Has there been updates the past week?

This not only happens with one order, I have tried many and I am getting very frustrated wasting all this time! I have rebooted, closed windows, updated Windows, etc still the same